PRIVACY POLICY

1. Introduction

Your privacy matters to us. This Privacy Policy explains how SINECO ("we", "us", or "our") collects, uses, and protects your information when you use our website, application, or services (collectively, the "Platform").

By using the Platform, you agree to the practices described below.

2. Information We Collect

We collect the following categories of information:

A. Personal Information

  • Name, username, password

  • Contact details (if provided during sign-up or interaction)

B. Biometric & Environmental Data

  • Heart rate, motion, stress signals (if enabled)

  • Environmental inputs such as location, weather, light levels

This data is collected only with your explicit consent and only when necessary to deliver specific features.

C. Usage Data

  • IP address, device type, browser

  • Session duration, feature usage, interaction logs

D. Cookies & Tracking

We use cookies to remember preferences, understand behavior, and enhance user experience. Cookie settings can be adjusted via your browser.

3. How We Use Your Information

We use data to:

  • Deliver personalized and adaptive music experiences

  • Improve platform functionality and performance

  • Monitor usage, trends, and bugs

  • Comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing (UK/EU Users)

Depending on your region, we rely on:

  • Your consent

  • Contractual necessity

  • Legitimate interest

  • Legal compliance

5. Data Storage & Retention

  • Your data is securely stored on trusted infrastructure

  • We retain data only as long as necessary to provide services or comply with law

  • You may request removal of your data at any time (see below)

6. Data Sharing

We may share your data with:

  • Technical service providers (e.g. cloud storage, analytics)

  • Government authorities where legally required

We do not share your data with advertisers or sell it to third parties.

7. International Transfers

If your data is transferred outside the UK/EU, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).

8. Your Rights

If you are in the UK/EU/EEA, you have the right to:

  • Access your data

  • Correct or delete your data

  • Withdraw consent

  • Request data portability or restriction of processing

  • File a complaint with your local data protection authority

9. Your Choices

  • You can opt out of cookies through your browser

  • You can disable biometric/environmental permissions on your device

  • You may stop using the Platform at any time

10. Security

We implement industry-standard safeguards to protect your data, including encryption and secure access controls.

11. Changes to This Policy

This policy may be updated as we evolve. Any material changes will be posted on this page. Continued use of the Platform constitutes acceptance of any updates.